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Leave your feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. 

If you would like to provide feedback regarding your care at Springfield Hospital please contact us using our online form.

Patients are always keen to hear about the positive experiences of others when choosing a hospital.  As such it would mean a lot to us if you could spend a few minutes adding a review to one of the following the websites:

Testimonials


Here are a few samples of recent feedback from our patients;

"Lovely hospital, fantastic staff and looked after very well. My 2 year old had an operation here and he was so well taken care of."

June 2017

"I was there for a ent Appointment the staff were extremely polite and helpful the consultant I saw was efficient and fair."

June 2017

"We are so impressed with absolutely everything and everyone at this great hospital. Fantastic care and service, from wonderful staff at every level. Everything is run so smoothly and professionally. Knee surgery was made as pleasant as humanly possible for my partner, with truly wonderful care. Absolutely nothing to fault whatsoever, and we are very grateful to all concerned."

June 2017

"Very good service and doctors that are fantastic at doing there job."

June 2017

"Amazing staff an excellent hospitality from Chantel and David thank you."

June 2017

"Great service from all staff from reception, porters, nurses, HCA and surgeon including all the theatre staff. Room was lovely, clean and a nice size. They were also very amenable to my partner. Would definitely recommend this hospital to all, I was there as an NHS patient but felt like a private patient. I must also mention how clean and fresh the whole hospital was."

May 2017

"No waiting about, spoke to consultant and test completed straight away, told the result there and then, given course of action, revisited consultant once intervention therapy completed. Retested got the all clear. Brilliant."

May 2017

"Very helpful, nice staff."

May 2017

"As much as you can love a hospital appointment it went very smoothly. The staff are very efficient and helpful making you feel more comfortable about the whole thing. I had hip operation here a few years back and couldn't fault my treatment. I am sure we will be equally as satisfied with my husband's treatment."

May 2017

"5 stars from me couldn't recommend it highly enough, lovely staff and really clean hospital."

May 2017

"Never had operation so very nervous, everyone very friendly and made me relaxed."

May 2017

"Thanks to all of the team, dr Wilson airway man and of course Mr Ghaseemi MY CLEVER SURGEON!
Everyone was so kind and caring, this will be my hospital of choice FROM NOW ONWARDS such good care to a very nervous patient. THANKYOU TEAM!"

May 2017

"It's my second time as an NHS patient in for a day case. Staff were professional and helpful the whole time and explained everything that was going to happen."

May 2017

"Very pleased with the GP services yesterday, after my 94 year old aunt being diagnosed over the phone by her GP with arthritis of the hip, and take paracetamol, the lovely Dr Josson spotted the problem straight away, being her foot . X-ray same day appt next week . Well worth the visit."

May 2017

"Visited as an NHS patient for an ENT hearing test and consultant appointment ... in and out in what seemed like 15 minutes !!! No real waiting time, off into the hearing test, straight into the consultant & a clean bull of health ! I was so shocked at the speed I had to ask the doc if he was sure!"

May 2017

"Visited yesterday as an NHS patient and my first time here! I found the reception staff and consultant and x-ray staff to be very helpful! When I first arrived for my appointment I did not even have a chance to sit my bum on the chair when I was called and I was early! The consultant explained everything to me and my husband after my x-ray in a very calm and non rushed way and answered any questions (my husband had lots) lol! I have been booked in for an operation in July so hopefully everyone will be as nice then as what they were yesterday."

May 2017

"Was there yesterday (3/5/17) and could not fault the hospital. All staff were friendly and polite. I was so worried as was my first surgery and they explained what will happen and didn't rush. After care was great and explained what needed to be done once home. Thank you to the staff that cared for me!"

May 2017

"The staff at Springfield Hospital are outstanding . I was impressed with the professional yet warm care I received during every out patient visit & my stay. The result & benefit I have as a result are astonishing . Thank you Mr Charnley & your awesome team!"

April 2017


"The staff at Springfield Hospital are outstanding . I was impressed with the professional yet warm care I received during every out patient visit & my stay. The result & benefit I have as a result are astonishing . Thank you Mr Charnley & your awesome team!"

April 2017

"Had my ankle op on Saturday. The senior nurse David was extremely good and looked after me very well can't fault him. He was so busy but professional at all times."

April 2017

"Staying in overnight the staff were all superb and had time for you and your needs. Even the consultants. No waiting time, comfortable well designed room. Would want to be dealt with here again. No hesitation."

April 2017

"If you can like visiting a hospital I give it 5. I attended as a NHS patient and was treated so well. Never been made to feel inferior at any time. Everyone was so helpful. Hardly any waiting. If they can do it why can't the NHS?"

April 2017

"Very professional staff. I felt confident in their care."

April 2017

"I went in as a day case. Slightly anxious. I have to say that all the the staff I encountered were professional, competent and friendly. Very understanding and put me at ease.  Looks like I will have to return but knowing what I am going back to it won't be so daunting. Thank you to all that helped with my care."

April 2017