Leave your feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this.
If you would like to provide feedback regarding your care at Springfield Hospital please contact us using our online form.
Patients are always keen to hear about the positive experiences of others when choosing a hospital. As such it would mean a lot to us if you could spend a few minutes adding a review to one of the following the websites:
Here are a few samples of recent feedback from our patients;"The staff at Springfield Hospital are outstanding . I was impressed with the professional yet warm care I received during every out patient visit & my stay. The result & benefit I have as a result are astonishing . Thank you Mr Charnley & your awesome team!"
April 2017"Had my ankle op on Saturday. The senior nurse David was extremely good and looked after me very well can't fault him. He was so busy but professional at all times."
April 2017"Staying in overnight the staff were all superb and had time for you and your needs. Even the consultants. No waiting time, comfortable well designed room. Would want to be dealt with here again. No hesitation."
April 2017"If you can like visiting a hospital I give it 5. I attended as a NHS patient and was treated so well. Never been made to feel inferior at any time. Everyone was so helpful. Hardly any waiting. If they can do it why can't the NHS?"
April 2017"Very professional staff. I felt confident in their care."
April 2017"I went in as a day case. Slightly anxious. I have to say that all the the staff I encountered were professional, competent and friendly. Very understanding and put me at ease. Looks like I will have to return but knowing what I am going back to it won't be so daunting. Thank you to all that helped with my care."
April 2017"Absolutely first class treatment, reassured at all times. Extreme attentiveness by all involved in my back surgery."
March 2017"Polite staff, clean, comfortable rooms, free parking( take note Broomfield) what's not to like? My youngest had her tonsillectomy done privately here, I was on the NHS, and was treated no differently. Keep up the good work!"
March 2017"So calming and peaceful from the moment we walked in the door. Lovely room with a superb view loved the added bonus of the cat and the squirrels, the peace and quiet was so good. Staff friendly and helpful an excellent experience all round."
March 2017"I had fantastic service From the off! Mr Flanagan saw me very quickly, MRI next day, arthroscopy within a week. The staff were all wonderful on the ward, well trained in Customer service including the porters! The room was very clean and the nurses a delight. The anaesthetist was great, put me at ease with his confident manner. Recovery room staff were great, post op care from nurses and physio and house keeping was spot on!! Healthcare as it should be!!!!"
March 2017"After unfortunately being misdiagnosed by 2 GP's at my local doctors I was referred here and got to the bottom of the problem within a couple of weeks and then booked in for surgery 2 weeks later. It was my first ever surgery, so I was a bit nervous. But all the staff members were lovely and took great care of me from the momement I walked in. Thanks for the top quality care!"
March 2017"The whole experience was as one would expect - top surgeon, great nurses doctors cleaners catering staff and others comfortable room very good food. Biggest issue they need to address is they need more parking spaces."
March 2017"Always had nothing but A*** treatment wether privately or nhs highly recommend!"
March 2017"Staff at Springfield from cleaners through to consultants are kind helpful and caring. Personally I have had so much support from receptionists, physios, nursing staff, ultrasound, MRI staff and secretary's to consultants in phone calls I have had with them and of course from the doctors and consultants."