June 2013 - Mrs S
I just wanted you to know about the wonderful
service I have received at the Physiotherapy department. I phoned
and explained that my mum-in-law has untreatable cancer in her
spine which is causing her foot to drop and asked if anyone could
Sally on reception was unsure and promised to
call me back. Very quickly Gavin rang offering to help and pushed
us into his very busy schedule. He was so kind and gentle with my
mum-in-law and organised a splint. All my mum-in-law wanted to do
was walk again for a while. He measured her and the following week
phoned to say the splint had arrived. Once again he squeezed her
into his schedule and treated both of us with kindness and
I am happy to report that she is now walking
again with crutches and it has given her a new lease of life albeit
for a while.
I think it is important to acknowledge when
you receive excellent service but the service we received went over
and above that. You are lucky to have such wonderful staff.
June 2013 - Ms L
I would like to thank all concerned at the
Hospital, staff, doctors, nurses as well as Beth and the girls in
physio, for all the care and kindness to me during my operation and
visits thereafter. Everyone was most kind and this meant it was a
very pleasant experience for me. I thank you all so very much. I
was in room XX and all the staff there were excellent at all
June 2013 - Barbara
Prof. Frame, Thank you for being absolutely lovely! My stay at
Springfield, the care I received and the end result, well just
couldn't have been better. My thanks once again.
June 2013 - Mrs R
I recently had an operation at Springfield
Hospital and I should like to express my appreciation of the care
and attention I received. The doctors explained the various
procedures, discussed them with me and gave me the opportunity to
ask questions which allayed any fears I might have had. All the
nurses and other staff I met were very kind and helpful. I am happy
to say I am recovering well.
June 2013 - Mrs H
Fantastic nurses and staff. Fast service for appointments.
June 2013 - Anonymous
Everything was very well performed. Staff were friendly,
knowledgeable and caring. Nothing was too much trouble. My stay was
as ‘enjoyable’ as it possibly could have been.
May 2013 - Anonymous
From initial appointment to discharge following surgery -
excellent treatment and outstanding staff - thank you.
May 2013 - Mrs F
I was a complete nervous wreck (pathetically)! The nurses/ the
consultants / The Theatre staff were amazing and reassured me
every step of the way. I am truly grateful. I would change
nothing – Positive/happy energy made the experience as easy as
May 2013 - Redmond
Last year I had a hernia operation at Springfield. Although
only a day stay, I was treated with the utmost courtesy and care
and looked after by a very good nurse. The operation was successful
and I am pleased to say I am fully recovered.
Most recently, I presented symptoms of prostate problems to my
local GP and he again recommended Springfield Hospital.
I had many procedures and tests before diagnosis – all were
fully explained as the process progressed. It was decided, after
all tests were completed that I needed a trans-urethral resection –
which meant an operation and a two day stay.
I would like to express my heartfelt thanks to all the Drs,
nurses and staff that I came into contact with, both before and
during the operation.
Special thanks to Mr Ranjan Thilagarajah who operated on me.
Suzie Nicholls, his right hand man, who was exceptional. Sue
Stirling, Pam on the night shift, Jessy George and Ann Wintle who
made sure I was fed.
Speaking of food, I have to say, the meal I received after the
operation was cooked to perfection, nicely presented and totally
delicious. Not to detract from the next day’s meal which was
equally as good.
May 2013 - Ms Duncan
I recently stayed at Springfield Hospital for
a 4 day stay following a hip replacement operation and would like
to thank everyone for looking after me so well. The nurses, the
physio’s, the waitresses all made my stay very comfortable.
I have never had an operation so it was all a
new experiences for me. There was one nurse who went over the call
of duty for me, doing things like getting all my medication ready
before she went off duty so that I could get picked up early her
name was Sharon.
April 2013 - Brian
With reference to my stay in your hospital for a total knee
replacement in March under the wonderful supervision and the
capable hands of Mr Christopher Rees. His team, all the nurses and
the physiotherapy team, that looked after me with the utmost
attention, were all so pleasant. Therefore: A Very Big Thank You to
April 2013 - Michael
An excellent experience as usual and as expected with particular
praise for my nurse Victoria Smith. Her care was exemplary;
professional with tact, friendliness and humour even when dealing
with an idiosyncratic 71 year old terrified on any sentence with
the word hospital in it. Thank you.
March 2013 - Keith
I was admitted as a day patient under Mr Maheshwar in March for
minor surgery. From telephone checks made by nursing staff before
admittance to the attention given by catering staff after my
surgery, the treatment was exemplary. The arrangements for
admittance and discharge were (to me, the patient) uncomplicated
It seemed to me that people genuinely enjoyed and took pride in
what they were doing, which is the hallmark of a well-run
patient-orientated organisation. Everyone that I met, from the
porters, to the anaesthetists, to operating theatre and recovery
room staff was cheerful and efficient and very focussed on their
patients’ care and needs.
I would particularly like to mention the care and
professionalism of Mr Maheshwar and staff nurse Samantha, both of
whom also have an excellent “bedside manner”. Would that it could
be bottled and shared with parts of the NHS.
I have been treated at Springfield Hospital several times and I
have seen absolutely no difference in the high standard of care and
attention that I have received.
March 2013 - Ms Smith
The whole experience was faultless e.g. communication on my home
telephone, the man on reception, cleanliness of room, the nursing
staff were a credit to the hospital. Contact with the surgical team
was impressive, and the catering was 1st class.
March 2013 - Sykes
Springfield Hospital is like a 'home away from home' as we'll
had different treatments and operations there! A very nice and
March 2013 - J Essex
I have recently under gone gynecomastia surgery with Dr Makarand
Tare. To any patient that's considering plastic surgery of any
I'd highly recommend Dr Makarand Tare and his
colleagues who work beside him based in Springfield hospital at
He went through every single detail of my
operation and re assured me before I was to make any decision, with
After 7 years living uncomfortable with how my
body looked he has giving me back my confidence and my life,
I couldn't thank him enough.
An incredibly talented surgeon, definitely the
man to go to.
10/10 for everything.
March 2013 - Ken
I would like to tell you how impressed I was
with the treatment I received at your hospital. This was my second
visit for a hip replacement. I was operated on by the delightful
Mr. Charnley, all the nursing staff who attended me during my week
stay were first class without exception, nothing was too much
trouble and the aftercare was also excellent.
February 2013 - Gill
I underwent physio with Louise for approx 16 sessions. During
this time I had a combination of laser, ultrasound, acupuncture,
and exercises. Louise's care was excellent. She listened to me at
every appointment and changed my treatment to suit my symptoms.
cannot speak highly of the service I received. I cannot thank
Louise for the treatment I received as it was a long period but she
never made me feel I was causing a problem. Thanks for a brilliant
February 2013 - Janet
Excellent physiotherapy service provided by 'Claire'. Diagnosed
and treated a long standing problem which no other therapy had
able to solve.
February 2013 - Kelly
I recently went into this hospital for a routine operation and
wanted to say how amazing the service is here. From start to finish
staff were amazing, so friendly, helpful and nothing was too much
trouble. In particular I wanted to say my nurse, Victoria Smith is
credit to this hospital, she made me feel very special.
February 2013 - Albert
Last week I spent three days in Springfield
Hospital and wish you to know that my stay was enhanced because of
the kindness and expertise of all the staff, even when I was
probably difficult at times due to worry about the outcome, and
I would especially like to mention the night
staff, Beverly and Theresa, also Victoria and during the day Sharon
Finch, Sharon Jamieson and Jill. Last but no means least, I must
include Sister Stephanie who gave me much reassurance when I sorely
January 2013 - Linda
It’s absolutely superb how I have been looked
after here today, by the nurses, the physios and my consultant Mr
January 2013 - James
On 30th January I was admitted to
Springfield Hospital under Mr Richardson for a day case
While hospital admission and surgical
operations are not things which I generally welcome, I write to
express my appreciation of the care I was afforded during my
My designated nurses staff nurse June and
staff nurse Jenny were wholly professional, caring and friendly,
showing that they were involved and interested in their dealings
In some hospitals some staff tend to get
overlooked, though probably not at Springfield. Healthcare
assistant Sally was proficient in her work and showed she was
experienced and efficient in what she had to do. Polly, the young
lady who bought drinks, showed throughout friendliness and
politeness. Perhaps these may wish train to be nurses!
It makes a great deal of difference to a
patient’s sense of wellbeing as to how they are dealt with during a
hospital stay. In case you are not already aware of it, you have a
set of staff which shows the best sides of the nursing
January 2013 - David
I was recently a patient at Springfield Hospital. Mr Harvey
carried out hernia repair surgery for me on 22nd January
2013. An overnight stay then followed.
From initial consultation to final sign off
yesterday the experience was very positive. I would particularly
like to mention the value as a patient that I placed on:
·A consultant and an
anaesthetist who were prepared to explain in appropriate details
the procedures undertaken.
·Nursing staff – including
pre- and post operative theatre staff – who exhibited both
professionalism and a caring culture.
·Administration that was
effective but not over elaborate.
I do believe that the provision of high quality nursing care
with a human touch, and keeping patients appropriately informed of
their condition, are extremely valuable elements in promoting a
patient’s physical and mental well being.
Thank you again to all those
November 2012 - Derek from Billericay
Wonderful treatment. If you have to go to hospital this is the
October 2012 - Henry from Chelmsford
Outstanding treatment and care from my first consultation
through both surgical procedures to discharge. My consultant
(Petros Andreou) was first class. Surgery was as efficient
completely pain free with outstanding results. The staff were kind,
friendly and allayed all my fears. The hospital environment was
excellent from first check in to discharge Highly recommended!!
October 2012 - Anonymous
Following surgery on the 4th October for Gastric Banding, I just
wanted to share what a brilliant experience I had at Springfield
Hospital. I hadn't been sure what type of surgery would be best for
me for helping with weight loss, however after chatting with the
very friendly and well informed staff, I was confident that I
wanted to see Mr Harvey for Gastric Band
Surgery. My whole experience from Seeing Mr Harvey and the
nutritionist Hayley, to the day of surgery and beyond have been
superb. I was always seen very promptly and everyone treated me
very kindly and efficiently. The nursing staff were so lovely and
supportive and what little I remember about theatre was very
professional, and caring. I was in overnight, but was looked after
very well and kept very comfortable. I wanted to get back home
early the next day to be with my family and the staff were
extremely accommodating. I have been back to have my staples
removed and I have healed beautifully and am looking forward to
seeing Mr Harvey next week for my 1 month review and show him my
1.5 stone weight loss! All in all, a very happy patient!
September 2012 - Rob from Maldon
I have just been an inpatient for 8 days in Springfield hospital
and the care I received from Mr Lyall and every member of staff
second to none. Nothing was too much trouble, especially from
Sister Hendrika Kingsley, who pulled out all the stops on my
would definitely recommend Springfield hospital to other
September 2012 - Pwhelt from Chelmsford
Friendly Staff, excellent care, would have no hesitation in
returning should I need to in the future. First class.
2012 - Linda
Dear Mandy, Jude, Linda and Liz, I am struggling to find words
to say how very grateful I am not only for your very professional
but also for your kindness, patience and friendship. But I am most
grateful for you being with me through the months of chemo. At
beginning, 6 months seemed forever and I simply couldn't imagine it
being over. Now it is over and I have many special memories
things that have helped me during the last 6 months that will stay
with me for a long time. For example....... * Advice about shaving
my head when my hair started falling out. This helped me feel that
I could take control of at least a small part of what was
to me. * Advice about putting my second stick(the one that I was
beating myself with over my job) away in a cupboard. This helped me
to really let go of work and stop losing sleep over my inability to
micromanage what was happening in my absence. * Always explaining
what was being done during each stage of chemo every Wednesday.
This may seem unimportant but, when I was feeling weak and useless
and a burden to everybody, I experienced respect. * For looking for
squirrels and pigeons in the surrounding gardens with us each week
as we looked out of the window. And for always being so cheerful
and willing to listen and be genuinely interested in both my
husband (and his decking project!) and me. And many more....
I will miss you and my Tuesday and Wednesday visits, the best days
in each week in the last 6 months, and these will now seem to be
missing something important. I am facing the next lot of
experiences with trepidation in no small part because you will not
be there too. Thank you for your time, respect, patience and
kindness. I consider myself to have been very blessed. Linda
2012 - Alison
Absolutely first class treatment all the way. My thanks to Mr
Lyall (who did some amazing surgery with no scars - he's the
best!), the anaesthetist (sorry i can't remember your name but you
have a great sense of humour) and Sue my wonderful nurse who
totally looked after me like a mum would, these are three of the
nicest people i've met in ages. They made me feel I was their top
priority, listened to
what I wanted and really looked after me. My room was spotless and
there was a nice complimentary Molton Brown gift pack. Well done to
you all at Chelmsford and especially to Mr Lyall, my anaesthetist
and the wonderful Sue. Thanks (June 2012)
2012 - Toria
Hospital clean, theatres clean, treatment from anaesthetist (Dr
Kelly) & consultant (Mr Onwude) the best I've ever had. The
the ward staff made me feel like I was the only patient in the
hospital. My only complaint tea cups & teapots not big
enough!!!! Excellent keep it up Springfield.
2012 - Kala
From the first consultation with Mr Robarts to my discharge the
following day of my operation I cannot thank the Springfield
team enough. Everybody was professional yet friendly and nothing
was ever too much trouble. I was only expected to be a 'day case'
ended up needing to say the night due to more invasive surgery than
planned, was settled into a 'inpatient' room as soon as
with no problems. So a huge thank you to everyone involved in my
care, especially HCSW Victoria Smith, you were fantastic
2012 - RM
All of the staff were excellent - from the reception to the
porters, to the nurses to the anaesthetist to the surgeon. Without
everyone was warm, friendly, considerate, attentive, professional,
efficient and skilled. The facilities were wonderful and my
and recovery were very good. Exceeded all expectations. Thank you
to the team at Springfield Hospital - wonderful job!
2012 - John
I would like to take this opportunity to express my sincere
thanks to Mr MacDowell, surgeon and my anaesthetist for the
they did in replacing my hip. I found all the nurses and staff at
Springfield Hospital to be friendly and courteous during my
stay at the hospital. I felt I had the very best of aftercare
regarding advice and guidance which helped me through to full
after a prolonged period of six weeks off work. The success of this
operation means I can lead a normal life again without the
aggravating limp and annoying pain that was forever constant prior
to the operation. I have no hesitation in recommending
Hospital to friends and work colleagues as a hospital that shows a
high performance of professionalism and most important cares for
well being of its patients.
2012 - Unknown
The staff are all amazing. From the reception to the porter to
the nurses to the anesthetist to the surgeon - without exception
they are all warm, friendly, considerate, attentive, professional,
efficient and skilled. The environment is clean, well equipped and
comfortable. My surgery and recovery went well. The whole
experience was excellent and surpassed all expectations. Thank you
to the team at Springfield Hospital - wonderful job!
2012 - slbriggs
My 6 year old son had problems and after battling with my gp for
18 months we decided to go private with BUPA and saw a consultant
McAllister, within a week of making an appointment. He was friendly
and put my son at ease despite having to examine him. An operation
was scheduled for a few weeks later. We had a pre-op appointment
whereby again the nurse had excellent bedside skills, was warm and
friendly and took time to explain to my son everything that would
happen without scaring him. She showed us the ward and one of the
rooms and the area where the theatre was. On the day of the
operation we were promptly greeted and shown our private ensuite
room with twin beds for parent and child incase an overnight stay
was needed. The room was bright clean and had everything we needed
including a phone and TV. Gill Noble was our assigned nurse for the
day and was exceptional. She popped in frequently to keep us
updated of theatre times, got us a cup of tea, came quickly when my
son needed pain relief and so forth. She even presented my son with
a special brave boy certificate after the operation. I cannot fault
the services i received from all the members of staff we saw. the
hospital is easily located, clean, comfortable and makes you feel
relaxed. the staff are very friendly and easily accommodate all
Would definitely return if the need arises. This was the best
possible example of a stay in hospital for my 6 year old son. well
2012 - Nigel
I am writing this review on behalf of my wife Lisa Ann Bewick
who sadly past away at Farleigh Hospice Broomfield on the 1st
January 2012 after a long fight with cancer. Lisa was diagnosed
with Breast cancer in October 2007 and has received excellent
treatment at Springfield Hospital, from all members of staff. Lisa
was admitted to Springfield Hospital on 30th November 2011 to have
fluid removed from her lungs. Her condition at the time was touch
and go, but the team at Springfield work tirelessly, and we were
married at the hospital on the 6th December 2011. They pulled out
all the stops to make this possible and for that we thank them from
the bottom of our hearts. We wish to also thank all members of
staff for their professionalism at all times. I stayed at her side
throughout her illness and I wish to once again thank all at
Springfield Hospital and also all the members of staff at Farleigh
Hospice that gave us precious time together. Our Family would also
like to thank all the members of staff, as well as our friends,
especially Cliff Harvey.
2011 - Mrs L from Witham says:
"I would like to express my appreciation for the work done
on my knee at Springfield hospital, the whole hospital
experience was reassuring and my consultant considerate and
skilled. I extend my thanks"
2011 - Mr & Mrs L from Chelmsford said:
"M is now walking slowly and enjoying it very much, he now
realises what a marvellous job his consultant has done on both his
knees, he has been given a future back - thank you.
2011 - Anonymous said: "
I was admitted to Springfield hospital for a radical
prostatectomy and the purpose of my email is to thank all
involved in the operation and the subsequent aftercare. This was my
first experience of hospitalisation and I have to say
that the standard of care was exemplary. The nurses were
caring, compassionate and tirelessly professional and I shall
be eternally grateful that they followed their vocation and became
nurses. Thanks to everyone".
2011 - Mr A said:
"I was admitted for a hernia operation and stayed overnight.
This was the first time I had ever stayed in hospital and I
write to say how well I was looked after by everyone from main
reception to the nurses. You should be proud of the service
2011 - Mr B from Chelmsford said:
"Just a brief note to thank you for the wonderful care and
support I received from all the staff involved at Springfield
hospital during my recent stay for a hip replacement. Without
exception everyone was supportive, cheerful and downright
professional. What a great team you have you should be proud"
2011 - Mrs D from Little Waltham said:
"Thank you for my new knees, life is so much improved since the
operations, i would like you to know how much I appreciated you
sympathetic care and the great result"
2011 - Mr R said:
"If my new knee was a violin it would be a STRADIVARIUS thank
2011 - Mrs E from ile de PORT-CROS said:
"Just to let you know that my new knee is doing brilliantly on
the boat and I can do everything with no pain.Have swam with no
problem and even climbed a small mountain! What a wonderful
operation thank you SO MUCH!"