Our business office will be happy to answer any questions you may have regarding your account.
For patients covered by Private Health Insurance please ensure you have pre authorisation from your health care provider before coming into hospital. It is your responsibility to speak to your insurer to ensure that you have adequate cover before admission; you will also need to provide all of your insurance details to our bookings office. Failure to do so may invalidate your insurance cover and make you liable for payment yourself.
For self-funded patients, you will be required to pay the full cost of your procedure before coming into hospital. This can be paid for by credit or debit card excluding American Express. If paying by personal cheque we will require this 14 days in advance. If you have not been offered a fixed cost care package and your charges are estimated, our business office will keep you informed. No admission will take place without prior payment.