Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

Had the best care at Springfield over the last few weeks, couldn’t fault a single thing, so professional, full of empathy, helpful and importantly a good amount of humour to ease the nerves. I would just like to particularly mention Sarah in the radiology department who was fantastic, made me feel so at ease even though I was super nervous, thank you ❤️ Dr Sanjay Kavia and Mr Simon Smith were also great, again I felt in such good hands with all of them. Thank you again
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Having used this hospital years ago I had a very quick /smooth experience. Having visited more recently with someone else I was super impressed with Dr Smiths professionalism. As for the parking their are clear signs in the car park and staff / reception can be constantly heard repeating themselves to everyone / ensuring they have registered their vehicles.
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All my needs were catered for. Nothing was too much trouble for any of the staff and I was kept well fed and watered.
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From the porter to the consultant, professional, helpful, friendly and reassuring. In particular Emma the ward nurse and Polly? the theatre nurse were everything you could want from a caring professional.
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