Every month Springfield Hospital receives masses of kind comments, letters and e-mails from patients about the positive experience they have: Below is a selection of these comments:
"Just a short letter to say I can’t thank you enough for the results of my surgery. I am absolutely amazed with what you have been able to do. My breasts are perfect, exactly what I’d pick out of a magazine and unbelievable that you have been able to achieve this with what you had to work with, given that Transform had left them in a relative state following removal of ruptured PIPs. Furthermore I felt completely at ease, you were very kind and professional, as were all the staff at the hospital . Once again, thank you!” – Nicola 2014
"Kind, friendly staff from the minute we walked in, felt very safe in their hands as nurses were always on hand and checking on me.”
Brilliant care from all the staff!! Thank you so much."
"Extremely helpful and friendly staff .They were very efficient & professional. Completely stress free experience, I couldn’t recommend this hospital highly enough."
"Very friendly staff, put me at ease immediately. Relaxed environment and lots of smiley faces! Thank you!"
"I can’t fault in any way the amazing care I was given; everybody was so friendly, happy and made me feel relaxed and cared for. Thank you."
"I have been treated as though I was the only patient in this facility! I have been looked after by all the staff and treated as a human by all. Thank you for making the experience as pain free as possible."
"Professional care, first rate, this is the second time I have been at Springfield Hospital for a total hip replacement. I can’t praise all the staff on the high standards they keep up."
"What a fantastic place this is. Wonderful room, the staff are second to none from the nursing to the administration to the supporting staff. Nothing was too much trouble, and my visit was quick and efficient. I would highly recommend in the difficult time of surgery"
"Upon arriving I have received nothing but kindness. Staff have been professional but with a smile at all times. Doctor’s have been very personable with good and kind manners."
"Everyone has been very friendly and helpful"
"I can not praise the the staff, both medical and administrative, for the professional and caring and kind way I was treated. They were both patient and reassuring and more than happy to answer all my questions. Nothing was too much trouble. The hospital was spotlessly clean and attention to detail was superb, I could not have asked for more. I have already recommended this hospital to friends and family."
"I was very impressed with the efficiency and kindness of all the staff (from admissions to the ward) who dealt with my day stay. Special
thanks go to Debbie and Cathy in day care, very efficient and kind, and 'Mim' (?) in theatre, felt reassured by your kind presence. Thanks too to Dr Stoner for making sure I knew nothing about the procedure! Definitely will recommend Springfield."
"This is the third time i have had ops at this hospital. I can only say that it gets better every time. I admit to be the most nervous patients on gods earth and if anybody is as bad as me be assured you will be looked after so well. When it was my time to go to Theatre my angel appeared the nurse she held my hand so tight and spoke to me so kind and was there when i awoke in the recovery room i cant thank her enough and she will always be in my thoughts. God bless her i now know angels exist on earth as well as heaven, I cant name all the other staff but they are so kind and caring........"
"From my first appointment right through to surgery the treatment I received was excellent.The nursing staff were helpful and friendly and very attentive. Pain control was excellent. I had my own room which made my stay much more comfortable. I would highly recommend this hospital. I would like to thank the consultant and all the nursing staff."
"Excellent patient care from the lovely staff on the oncology department. Friendly yet professional and efficient."
"Excellent staff,so cheerful, helpful and professional. A pleasure to be a patient."
"Lovely caring nursing staff. Relaxing,warm atmosphere and peace of mind that I am being taken care of and advised as necessary. thank you"
"Every time I come in for surgery it's like a holiday. Which is good because it is the only holiday I get !"
"Care has been excellent. EVERYONE from most senior downwards has been ready to listen, to discuss, to DEAL with concerns. From the very start I have had clear and intelligible information."
"Very comfortable and all the nurses were friendly and extremely professional. All staff were helpful throughout the day and night."
"Professional staff from admission to discharge. Ready to go the extra mile. Well cared for. 'Even the tea was drinkable'. Many thanks."
"Completely satisfied with level of service and friendliness of staff. No issues encountered with procedure and post procedure care of high standard."
"The care + attention to detail were second to none. Everybody was so professional, but with a warm and
welcoming bedside manner. I would, without hesitation, recommend the Springfield Hospital (Chelmsford) to anybody. Thank you."
"Warm welcome. Efficient and friendly staff. Spotlessly clean."
"The hospital is very friendly and the staff are brilliant. Would have no problem with recommending the hospital to other people. Thank you."
"The treatment received was very efficient, professional and considerate. Staff were warm, caring and effective in carrying out their duties"
"Friendly staff, caring, polite, hygienic and spacious patient rooms. Straight forward service with zero fuss. Quiet environment, convenient location."
"Excellent care throughout visit. Consultant also excellent and I will be looking to have my next surgery in Springfield Hospital."
"I think this is the best hospital I have been to and don't think private could have been better. Everyone from Management staff, nurses, etc have been so helpful and treated me like a person and not a number. I only hope if I or my wife need hospital treatment in the future we can come here."
"Very impressed by level of expertise and care, impeccable team work observed in various stages of my treatment."
"Springfield Hospital is the cleanest I have been in."
"Very friendly and expert teams of people, nothing too much trouble. Thankyou."
"Excellent medical and nursing care. Made a difference to my
stayhaving my own room, bathroom and facilities. could rest
"Excellent nursing care, physio, catering and cleaning. Very
nice room with free T.V. Very impressive organisation all